Cloud Communications

Aculab Cloud and Protected Health Information

Compliance with HIPAA Privacy and Security Rules You may have seen our press release recently announcing Aculab Cloud conformance with HIPAA and HITECH regulations. In that release, we stated that Aculab is able to enter into HIPAA Business Associate Agreements (BAA) with its Covered Entity…

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Cloud-based speech technologies – ASR and TTS

Speech recognition

What can cloud telephony enable you to do that previously hasn’t been economically viable for both enterprises and SMBs? This post touches on a particular area into which cloud telephony is set to breathe new life. It will focus on the impact a cloud telephony…

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Cloud-based speech recognition

Interactive Voice Response (IVR) systems are widely used to provide automated call handling for businesses. But sometimes for the caller, remembering which digit to press to connect to a certain department is not so straightforward, and can be time consuming. In addition, with the prevalence…

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Cloud as a change catalyst

Nothing is as constant as change. Is that true? It’s an old adage, but probably not strictly accurate. Change might be ever present, but the pace of change is fluctuating all the time. So change itself isn’t constant – it speeds up and slows down,…

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API days

API World musings Attending API World in Santa Clara, CA., last week and communicating, for various reasons, with people in Europe and Australia, it struck me as strange to be wishing one person good morning while I wished another good night, in the middle of…

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A new cosmic dawn

Intel has seen the light. I’m not talking light at the end of the tunnel here, because it can’t be said of Intel that it’s scrambling its way forward. It’s more like the light of revelation. What it saw were the myriads of power-on LEDs,…

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The best better way

Lately, I’ve been reading about what some people are calling ‘no stack’ start-ups. What on earth is that, you might ask. Interestingly, the label seems to mean that instead of an emerging company trying to build everything it needs from the ground up, it should…

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Media servers have had their day

Media servers have played an important role in enabling many of the real-time – and non-real-time – telecommunications applications with which we are all familiar. Those interactive applications include many things we take for granted. They include network announcements (e.g., the ‘speaking clock’), voicemail, IVR,…

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Cloud API platforms get seal of approval

Whatever else you might think about Cisco’s announcement (note 1) of its intent to acquire Tropo, one thing is clear. And it is that suddenly, real-time communications cloud APIs have been given a seal of approval. Up to now, despite the altruistic marketing efforts of Twilio,…

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Toll free number capability in 40 countries

Did you know that Aculab Cloud has the ability to support toll free numbers in forty countries worldwide? That’s pretty extensive for a cloud telecom API platform, some of which only support a handful of countries. So if you have an application that would benefit…

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Latest News

Webinar - How to avoid a data breac…

5 ways to secure your voice and messaging apps The billion-dollar healthcare industry, giv… More

Callglide uses Aculab Cloud in Sale…

A cloud-based customer contact solution binding together inbound and outbound communicatio… More

Aculab speak about interconnecting …

Watch the video here Aculab participated in the Next Generation 112 Communications Plugtes… More

Aculab participates in NG112 Commun…

Making our solutions interoperable 10th March 2017, Milton Keynes, UK – Aculab, a leadin… More