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15th May 2008
  
Welcome to the May edition of Aculab's enewsletter, Connection Points, which keeps you posted on all of our latest news.

News

TDI selects Aculab's Prosody X architecture for its Liberation contact centre platform

Aculab’s award winning Prosody X media processing technology has been selected by TDI, a leading provider of revenue accelerating solutions for the contact centre industry, for its Liberation platform. Liberation is a comprehensive and flexible technology platform that manages all aspects of the customer/agent interaction within a contact centre incorporating computer telephony integration, customer interaction, and sales campaign management tools delivered through an innovative desktop interface.

 

Knowledge base updated with new technical queries


The knowledge base on Aculab's website has been recently updated with some useful technical queries on SIP, SS7, Fax, TiNG and Prosody S.

The knowledge base and developers' forum enables you to interact with the vast Aculab user community including our own developers and to share and exchange information on deploying Aculab technology.

Aculab achieves Gold Partner Certification in Microsoft Partner Program

 

MS_gold_partner_logo

Aculab has been certified as a Microsoft Gold Partner in the Microsoft Partner Program. Obtaining the OEM hardware and solution competency was a key contributory factor in achieving this prestigious certification. As a Gold Partner, Aculab will receive a rich set of benefits including direct training and support from Microsoft. This will mean we will be even better placed to provide a positive experience to our channel partners and customers.
Announcing the news of the Gold Partner Certification, Chris Gravett, Sales and Marketing Director at Aculab, commented “Aculab has demonstrated a huge commitment to providing considerable engineering resources to Microsoft Unified Communications.” He added, “Aculab will maintain Gold Partner certification through dedicated effort in development and continued investment.”


Is your contact centre solution fine tuned for success?

 
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Contact centres are all about people, processes and technology. Aculab has become a valued contributor in this market sector, providing key enabling technologies to help vendors succeed with their intelligent customer contact solutions. Reliable, scalable products underpin virtual, hosted and networked operations across present and next generation infrastructures worldwide.

Find out more and download your free success story

Industry events

NXTcomm 2008
17-19 June, Las Vegas Convention Center, Las Vegas, Nevada, USA.
Booth SU7708
http://www.nxtcommshow.com/
NXTcomm logo


Visit Aculab at NXTcomm to gain first hand information on our entire range of products, including: media processing resources for PSTN and IP networks; GroomerII – a signalling and media gateway; digital network access including VoIP, SS7 and SIGTRAN; ApplianX IP Gateway and Gateway for Microsoft Office Communications Server 2007.

Get your VIP pass using one of the following codes, exclusive to Aculab customers and prospects

ACUL — entitles you to a complimentary Exhibits Plus Pass (Exhibit floor, Keynotes and NXTcomm programming, a $75 value)
ACULSD — entitles you to $50 off a Single Day Conference Pass of your choice (includes conferences on the day that you choose as well as Exhibit floor, Keynotes and NXTcomm programming)
ACULFC — entitles you to $150 off a Full Conference Pass (includes all four conferences, Exhibit Floor, Keynotes and NXTcomm programming)


 
© Aculab, 2008. All Rights Reserved.  



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