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Essential media processing
Importantly, for today’s leading edge contact centres, the essential media processing resources needed are readily available from Aculab. Of more importance when selecting a vendor today is the choice of media resource platform offered. Uniquely, Aculab is positioned as the vendor setting the pace with its IP-centric, DSP and host-based media processing platforms. Whether you are offering contact centres for all-IP or mixed IP and TDM environments or targeted outbound facilities requiring high accuracy detection of man or machine pick-up, Aculab has the media processing technology to drive your success. Mutual success Aculab’s distributed architecture options provide essential reliability and high availability for resilient, multi-channel contact centre solutions. Aculab has a consistent track record of providing high density, cost-effective platforms that have enabled its clients to, in turn, offer their customers end-to-end service process efficiencies, rapid ROI and enhanced contact centre performance. Partnerships At Aculab, we deliver more than just leading-edge products. We offer customers a solid vendor partnership in the field of professional services, ongoing development and support, based on our in-depth expertise and experience. The foundation of Aculab’s approach is our industry-recognised agility, willingness and success in meeting and exceeding customer’s demands.
FREE SUCCESS STORY
Note: To download a deployment scenario highlighting the success of a partner of Aculab in the contact centre field, please complete the simple form below and click submit: Contact us Please call one of our offices on the following numbers:
Alternatively you can email us on: info@aculab.com
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