January 2015

Contact centre technologies – issue eight

Hello, from Aculab call central. In this post, the eighth of even more, I’ll summarise some of what I’ve covered in recent posts. You’re welcome to post any questions in the comments section below. Recap In recent posts, I took a look at three important…

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Customer Technical Support Engineer (US)

An exciting opportunity exists for a technically enthusiastic software engineer to provide support to customers of Aculab’s market leading communication products.   Aculab, a UK based manufacturer of computer hardware and software for the telecommunications market, is looking for someone to be based in Norwood, Massachusetts…

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Contact centre technologies – Issue seven

Hello, from Aculab call central. In this post, the seventh of some more, I’ll continue delving into the scourge of abandoned calls in more detail, looking at reasons for call abandonment. You’re welcome to post any questions in the comments section below. In the previous…

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Aculab participates in NG112 Commun…

Making our solutions interoperable 10th March 2017, Milton Keynes, UK – Aculab, a leadin… More