February 2015

Contact centre technologies – issue eleven

Hello, from Aculab call central. In this post, an eleventh even, I’ll look again at the benefits of diallers. You’re welcome to post any questions in the comments section below. In the last post, which you can view here, I looked at how the benefits…

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Contact centre technologies – issue ten

Hello, from Aculab call central. In this post, the tenth of tonnes, I’ll look at how the benefits of diallers and customer interaction solutions are viewed. You’re welcome to post any questions in the comments section below. In the last post, which you can view…

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Contact centre technologies – issue nine

Hello, from Aculab call central. In this post, the ninth of not a few, I’ll take a more general look at diallers and their uses. You’re welcome to post any questions in the comments section below. Recap In the last post, I summarised how several…

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