Who is "Connected with Aculab"?
Alphabetical listing: Company name listing:
Comsys Telecom & Media B.V.
Laan Blusse van Oud Alblas 2a
P.O. Box 61
Soesterberg
Utrecht
3769ZH,The Netherlands
About
Comsys is a specialist in interactive telephony services and provides telecommunication products and hosted services in the converging arena of IN, 3G, SIP and VoIP networks for mobile and fixed line telephony operators, MVNO's and Call centres. Comsys is besides that the only Service Provider with more than 27 years of experience in developing and hosting interactive media services. Comsys has access to hosted services centres in 7 locations throughout Europe. For the call centre and media industry Comsys supplies a number of quick easy to use solutions to improve the accessibility, the efficient use of employees and resources and to realize (revenue generating) interactive telecommunication concepts.
Product overview
The SpeechFrame® platform is the state of the art Voice and Video interactivity platform of Comsys with a very flexible software Architecture. It is the fourthgeneration of IVR & IVVR systems and was developed based on the more than 27 years of experience of Comsys.
The SpeechFrame® platform is fully web based and therefore easy to integrate with your business processes and supports many protocols. The SpeechFrame® environment is suitable for a wide range of customers from Telecom Operators to small companies. It supports many telecoms standards and is tested for Telecom grade performance. Solutions are fully scalable can be deployed starting from a single chassis using a single PCI telephony board (boxed solution).
Service Creation Environment
Applications are normally developed using the VoiceXML, CCXML and Java standards. Comsys also has a Service Creation Environment this is a graphical web based dialogue editor in its portfolio. The editor is easy to understand and enables end-users to develop applications.
Integration to back-end systems (for example databases, billing systems, CRM) is simple because Comsys always deploys Service Oriented Architecture (SOA). From any dialogue, back-end systems can be reached via simple XML data transfer using local or remote web services. Each SOA service can be re-used for other dialogues or even for (existing) internet HTML sites.
Products and Solutions of Comsys are:
- Voicemail
- IVR (Voice Response)
- Intelligent Roaming
- Missed Call Alert
- Service Delivery Platform
- Ring Back Tones
- SMS 2 Fixed
- Mobile Collect Call
- IVVR (Video Response)
- MVNO in a Box
- Video Call Completion
- Messaging Platform
- Conference Platform
Many other Products & Solutions are available on the SpeechFrame® platform.
Main activities
- Broadcast / fax
- Call monitoring / recording
- Conferencing
- Contact centres
- Emergency services
- Hosted services
- IP telephony and VoIP
- IVR / self service
- Media and signalling gateways
- Media servers
- Messaging
- Military and Government
- Premium rate services
- Pre-paid and calling card services
- Speech technologies
- Test and measurement
- Unified communications
