Privacy Policy

Aculab respects the privacy of our customers and contacts who have expressed an interest in our products and services.

Aculab will use personal information for account management, administration, technical support, marketing and providing user IDs and passwords for protected areas of Aculab’s website. Aculab may from time to time send information to you about its partners’ products and services that are complimentary to Aculab’s.

Aculab will not rent, sell or share personal information with other organisations.

Aculab will not retain personal information for longer than is necessary for the purpose for which it was collected.

Aculab’s website provides links to third party sites. Since we do not control these websites, Aculab encourages you to review the privacy policies posted on these third party sites.

All email marketing/e-newsletters contain instructions for how to unsubscribe.

Emails and any files transmitted with them by Aculab are confidential and are intended solely for the use of the individual or entity to which they are addressed. Email communications represent the originator’s personal views and opinions, which do not necessarily reflect those of Aculab. If you are not the original recipient or the person responsible for delivering the email to the intended recipient, be advised that you have received the email in error, and that any use, dissemination, forwarding, printing, or copying of this email is strictly prohibited.

The anti-virus software used by Aculab is updated regularly in an effort to minimise the possibility of viruses infecting our systems. However, you should be aware that there is no absolute guarantee that any files attached to Aculab emails are virus free.


Cookie Policy

What are cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tells a web site when the user has returned.

Cookies can’t harm your computer and we don’t store any personally identifiable information about you on any of our cookies.

Why do we use cookies on

Aculab uses two types of cookies: cookies set by Aculab and cookies set by third parties (i.e. other websites or services).

Aculab’s cookies enable us to keep you signed in to your account throughout your visit and to tailor the information displayed on the site.

We also use third party cookies to help deliver relevant products and advertising both on and on other websites, to integrate content with social networks, such as Facebook and Google+, and to better understand how the features and functions of the site are used in order that we can improve our service.

If you would like more information about the cookies we use, as well as details on how to opt-out, please see below.

What cookies do we use on

Below is a list of the main cookies set by, and what each is used for:

Cookie name Purpose
Live agent (LaSID, LaVisitorId, LaVisitorNew) These cookies are used by the live chat software installed on the site.
PHPSESSID This is the identifier to your current session in PHP. Fundamental to the sites function.
__atuvc This is created and read by the “AddThis” JavaScript on the client side in order to make sure you see the updated count if you share a page and return to it before the AddThis share count cache is updated.

Cookies set by third parties and works with a number of third parties to provide services which help us to keep the website tailored to our users’ needs. Some of these partners use cookies to help them deliver these services. A list of third party cookies can be found below:

Cookie name Purpose
Google Analytics Google analytics collects anonymous statistical data about how you use The information is used to track the performance of and to help us improve the service we offer to you To reject or delete these cookies:
Twitter If you use a ‘Tweet’ link on to share content on twitter, twitter sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies:
Google + If you use a ‘+1’ link on to share content on Google +, Google sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies:
Facebook If you use a ‘like’ or ‘send’ link on to share content on Facebook, Facebook sets a cookie to remember that you’ve already shared this information. To reject or delete these cookies:

How can I manage my cookies on

If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.

To delete all cookies stored by for your browser, please view the help menu on the menu bar of your browsers. This will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.