Voice over IP - concepts and advantages (ACLE 5050)
This one day course will enable delegates to get up to speed on VoIP concepts, components and technologies and understand the benefits and challenges of deploying this vital technology.

The course will benefit project managers, non-technical personnel, administration and finance personnel, sales and marketing personnel, IP network and VPN providers, telcos, hardware and infrastructure manufacturers, IT professionals, and consultants.
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VoIP architectures and processes  (ACLE 5051)*
This two day course will enable delegates to understand how to use a data packet network to provide wide area voice communications, understand the role of each component of the network, understand the transmission process of a voice signal over an IP network , discuss the challenges related to the convergence of voice and data networks and identify critical issues to consider in the planning stages of the implementation of a VoIP network .

The course will benefit project managers, technical sales, customer configuration analysts, IP network and VPN providers, telcos, hardware and infrastructure manufacturers and IT professionals and consultants.
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IP processes and services (ACLE 5052)
This three day course provides a comprehensive introduction to TCP/IP. On completion of this course, the participants will be able to identify the role of each IP component, describe the transmission process within an IP network and describe IP protocols and application services.

The course will benefit project managers, technical sales, customer configuration analysts, telecoms professionals and consultants.
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IP and VoIP - architectures, processes and services (ACLE 5053)
Upon completion of this four day course, participants will be able to identify the role of each IP component, describe the transmission process within an IP network, describe IP protocols and application services, understand how to use a data packet network to provide wide area voice communications, understand the transmission process of a voice signal over an IP network , discuss the challenges related to the convergence of voice and data networks and identify critical issues to consider in the planning stages of the implementation of a VoIP network .

The course will benefit project managers, technical sales, customer configuration analysts, telecoms professionals, hardware and infrastructure manufacturers and consultants.
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Introduction to telecommunications and enterprise networks (ACLE 5054)
On completion of this three day course, participants will be able to describe the basic components of a telecommunication network, describe the functions of the protocols used in a telecommunication network, compare different network architectures and explain the elements and constraints related to services, convergence and VoIP.

The course will benefit project managers, sales personnel, customer configuration analysts, IP network and VPN providers, hardware and infrastructure manufacturers and IT professionals.
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