Resources

Emergency services

Public safety emergency (PSE) organisations and civil contingency response agencies need to be able to rely upon the communications tools they use. Hence reliability and interoperability are key system design factors for resilient communication systems. Information received through emergency services communications systems needs to be…

Lawful intercept – SS7 monitoring

The need for monitoring Due to universal concerns over ARPU, telecommunications fraud, denial of service attacks, customer satisfaction, and growing security fears – particularly over global terrorist activities – monitoring and surveillance solutions are on the increase. The need for such interception in fixed, mobile and next…

Fax solutions

Introduction Some might say that fax technology should be as extinct as the Martinique Parrot by now; only it doesn’t know it. However, it wasn’t so long ago that it was cutting-edge communication technology. Despite its invention as far back as 1843, by the Scottish…

SIP trunks

Introduction SIP trunking has become a byword in recent times and it surely is a bellwether service – not merely an indicator of future trends; rather a leading trend in its own right. SIP trunking – via so-called SIP trunks – is a service offered…

Implementing VoIP monitoring solutions

Introduction With VoIP being an integral part of modern day business communications, enterprises are placing greater emphasis on the monitoring and management of their VoIP applications. In addition, as service providers and carriers strive to ensure that their services are comparable to those in the…