Resource library
Contact centre based on Prosody S software - a case study on Dolphin software
Dolphin Software is one of the leading companies in the Scandinavian call centre industry. Its high performance products help medium and large size businesses deliver superior customer service, increase productivity and reach business goals. Dolphin Software provides turnkey solutions, professional services and development tools to the private and public sector...Read more
Interactive Intelligence develops business communications solutions with Aculab technology
Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact centre automation, enterprise IP telephony, and enterprise messaging...Read more
Conferencing deployment based on Aculab
The client is a pioneer in the reservation-less telephone conferencing business and is currently one of the largest conferencing service providers worldwide. To ensure continuous business growth in this highly competitive environment, maintain market share and increase operational profits, the client is constantly evolving its service delivery platform....Read more
Fax application deployment based on Aculab
The client is a provider of solutions based on technologies that automate, simplify and improve communication centric business processes. It delivers solutions to a global customer base, including nearly 80% of the Fortune 500....Read more
Military application deployment based on Aculab
The client is one of the largest PFI contractors providing defence and security systems to defence and ministry agencies around the world. Their involvement drives forward the development of integrated system solutions to meet the new challenges confronting today's armed forces....Read more
CPDI uses Prosody X in next generation solution
CPDI enables service providers to address converging, on-demand markets with flexible rating and charging solutions for a wide range of voice and data services. As markets expand for prepaid access to digital services like multimedia messaging, VoIP, and WiFi/WiMAX, CPDI's ComControl provides the means for operators to reach more customers and compete more effectively by allowing them to start small and scale as needed....Read more
Prosody X cPCI in major telco deployment
T-Com, the business unit Broadband/fixed-network of the Deutsche Telekom AG, is one of Europe's leading providers of information and communications technology (ICT)....Read more
Comsys hosting platform enhanced by Prosody X with SS7
Comsys is a privately held company based in The Netherlands with a focus on the integration of voice, web and mobile value added services and solutions. It operates in this new cross media landscape, providing IN, 3G, IMS, SIP and VoIP solutions for fixed line operators, mobile operators and MVNOs....Read more
Aculab distributed TCAP API helps Globitel
The Jordan Mobile Telephone Services Company Ltd. (Fastlink) is the largest telecommunications network operator and service provider in the country and one of the leading GSM operators in the region. Fastlink has been a consistent leader in providing cutting-edge, innovative products and services, and when it wanted to provide subscribers with the latest offering, it turned to trusted vendor, and 'Connected with Aculab' partner, Globitel....Read more
Aculab based Compact PCI telco server fits the bill for New Telekom
New Telekom, a successful local telephony service provider based in the Czech Republic, recognised that in order to remain a contender in today's competitive communications market, they needed to meet the demand for high quality services and be able to offer low cost calls to worldwide destinations...Read more
