Download Aculab software here
New users
For new users we have created a quick start guide that explains how to download and activate Aculab software.
The first step in downloading and installing Aculab's telephony software and third party integrations is to download the Aculab installation tool (AIT). This can be done by selecting from the operating system options below:
Please be aware that to use the AIT to download Aculab software you will need a username and password. Further information on the AIT, including how to get a username and password, can be found here.
If your solution requires the use of codecs, please click here
If your solution requires the use of 'Strong Encryption', please read this customer notice.
For a list of supported Operating Systems, please see the information on this page
Software activation
The Aculab software can be downloaded free of charge, but the Prosody S (host media processing) software and SIGTRAN software require licences for activation. An automated activation server is available to allow you to generate licence keys. The licensing process flowchart describes the steps required to obtain and activate a licence.
Product and feature licences are purchased through your Aculab Account Manager. Contact us to discuss your requirements. Once you have purchased licences you will be given a login account for our licence activation system to enable you to manage your licences. The system login page is here.
If you are evaluating our Prosody S or SIGTRAN software, evaluation licences are available for new and existing customers to download free of charge using this link - obtain evaluation licence. (Note: Microsoft IE7 or later, or other browsers such as Firefox 3.x should be used to access the licensing system).
Manually installing code signing certificates
Aculab's device drivers for Windows are digitally signed. They can be installed in an unattended ("headless") fashion if Aculab's code signing certificates have been installed previously.
For attended installs, certificates will be installed automatically if you agree to the "Always trust Aculab PLC" dialog box during driver install.
For an unattended installation, Aculab's certificates must be installed in the Trusted Publisher store of the local machine. Manually installed certificates are stored in the Trusted Publisher store of the current user by default.
To install the code signing certificates:
- Download the appropriate certificate from the links below
- Right click on the .cer file
- Click "Install certificate"
- A dialog box appears asking which store to place the certificate in:
- Select "Place all certificates in the following store"
- Click "Browse"
- Select "Show physical stores"
- Expand "Trusted Publishers"
- Select "Local Computer"
- Click OK
This can also be performed using the CertUtil utility like this:
certutil -addstore -f "TrustedPublisher" \path\to\cert\file
Download Aculab's code signing certificates from these links. Right click these links and choose "Save Target As" or "Save Link As":
- Certificate for drivers signed between February 2010 and February 2011
- Certificate for drivers signed between February 2011 and February 2012
- Certificate for drivers signed between February 2012 and February 2013
If in doubt, download and install all the available Aculab certificates.
Aculab software email notification service
Aculab provides the opportunity to subscribe to an email notification service to advise you of the availability of new software releases. If you would like to receive this information please fill out the short, on-line form:
