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Capita Communication and Control Solutions is one of the major application developers providing public safety solutions to emergency services around the world.
The customer’s flagship system, a standard part of the central emergency call handling system used by police forces, fire departments and rescue services for many years, was ready for further evolution.
A cloud-based customer contact solution binding together inbound and outbound communication channels right inside Salesforce CRM
16th May 2017, Milton Keynes, UK – Aculab, a leading provider of deployment proven telephony APIs for the global communications market, is pleased to announce Callglide’s use of Aculab Cloud in its Salesforce CRM integration.