Answering machine detection
Call progress analysis using answering machine detection (AMD), also known as live speaker detection, is a key part of an efficient voice broadcast system or outbound call centre. Our highly accurate answering machine detection allows you to classify whether the number you're calling is answered by a human, answering machine or fax machine, and act accordingly.
Accuracy of virtually 100%
Using the latest Artificial Intelligence technology, our AMD is best in class, for easy regulatory compliance
Simplify customer contact
Reach customers the way they want to be reached
Support for complex call routing and management
Deliver your message the right way
Interact with a human, or hang up or leave a message with an answering machine
Choose your form of communication - personal message, pre-recorded message, fax or SMS
Why choose AMD from Aculab?
Aculab have decades of extensive experience in the call centre and voice messaging markets, made available as standard on the Aculab Cloud platform.
Optimised for best-in-class accuracy
Built on decades of
experience in voice
Best in class text-to-speech,
Best in class speech recognition,
Fax machine detection and support for fax messaging
call control API
Everything you need to get started
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Knowledge base and FAQs
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Aculab offers a range of technical support options with a variety of service levels designed to meet the needs of all customers.
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