Automate your caller identification and verification processes
VoiSentry offers voice biometrics for integration with any telephony-related business application, including for contact centres, financial services, workforce management, transport, healthcare, and public services.
VoiSentry enables the implementation of cost-effective caller identification and authentication in user self-service interaction applications.
Better user experience
Voice biometrics improves the user experience by replacing frustrating, manual processes with automated speaker identification and verification.
Fraud prevention and compliance
VoiSentry enables enhanced security and fraud mitigation in addition to regulatory compliance, adding a voice biometric factor to knowledge- or token-based authentication.
Businesses across all market sectors can benefit from giving customers and users what they want – a seamless interaction experience.
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VoiSentry - Use cases
VoiSentry is designed from the ground up to support voice authentication and speaker verification applications across a wide variety of environments.
More secure than token, PIN or password.
Improve fraud detection and prevention.
Reduce the cost of caller authentication.
Improve the speed and convenience of caller ID&V.
Meet compliance obligations for data protection.
Contribute to a wide range of contact centre KPIs.
What our clients say“VoiSentry has proven to be a great choice for us when we were searching for a voice biometrics system to integrate. I believe its ability to offer individual user passphrases or a randomly generated series of words for verification is a USP for Aculab.”
Bart Minne, Business Development Manager MyForce NV
What our clients say“Aculab’s VoiSentry is a best-in-class product that we are proud to have as part of our product ecosystem. VoiSentry removes the friction traditionally associated with the ID&V process by using an end user’s unique voiceprint as identification. Not only does this provide our clients with the highest level of security within their contact centres, but it also improves the overall customer experience through a faster and more natural ID&V process.”
Steve Murray, Solutions Director at IPI
What our clients say“Thanks to the automation of our system, with its integration of VoiSentry from Aculab, AIPo and other public bodies can be 100% sure of who clocked in. With voice stamping, everything is simple, transparent, and immediate, both for the employee and for the human resources department, which no longer has to process the stamping of badges.”
Stefania Mancini, Technical Director, iTel
What our clients say“ Aculab's VoiSentry was the ideal solution for our biometric verification needs. As a provider of IT Services for large corporations, VoiSentry was able to provide us with a modern, powerful, language-independent and consistent solution. Aculab's technical support was also extremely helpful throughout the development period, going as far as including new features based on our feedback.”