CPaaS
Communications Platform as a Service
AI AMD
Industry leading AI-Driven Answering Machine Detection
Biometric Technologies
Biometric voice and face authentication software
Gateways
IP and TDM interworking and protocol conversion for Telco and Enterprise
Media Processing & Signalling
Enabling technology for voice, fax, signalling and data
Enabling global technologies
Backed by a team of highly experienced engineers, Aculab empowers communication system developers around the World. In collaboration with Google and Amazon, we provide services, systems and software, already deployed in over 80 countries worldwide.
We use proprietary Artificial Intelligence (AI) together with hand-crafted algorithms designed and refined through extensive experience in the use of telecommunications “in the wild”.
Build your applications on a platform you can trust.
- Engineered by experts
Designed in-house by engineers with an in-depth understanding of telecoms - Deployed across the world
Used in enterprise and telco organisations including the military and emergency services - Decades of experience
Huge knowledge base, vast feature sets available to developers - Reliable, robust, award-winning
Engineered to last
Trusted by the Best in the Industry
Enghouse Aculab, Decades of innovation
For over 40 years, Enghouse Aculab has been providing a range of essential telecoms products to the global communications market. Our technology is used to deliver voice, fax and data solutions for use within IP, PSTN and mobile networks – with performance levels that are second to none.
Experience
Over 1000 customers, in more than 80 countries rely on Aculab’s industry leading technology.
Expertise
Companies worldwide have adopted our technology for a wide variety of business critical services and solutions.
Partnership
Aculab’s expertise helps its customers to revolutionise the way enterprises and consumers interact and communicate.
Customers
Aculab Cloud customer stories
eClinicalWorks – patient management and advisory
eClinicalWorks used Aculab Cloud to enhance their industry leading, cloud-based platform by offering integrated messaging services to hospitals, practices, and correctional health services. Aculab’s VoIP, text-to-speech, SMS, and fax features were used to automatically send appointment reminders, lab results, and more, enhancing efficiency and patient care.
- VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
- Use VoIP, voice, text-to-speech, SMS and fax for appointment reminders, lab results and health alerts etc.
- Enable efficiency improvements and enhanced patient care through self-service appointment confirmations.
VirtuaTell – cloud-based telephony and SMS
Aculab’s software provided all essential features needed by VirtuaTell, enabling it to further present voice and messaging led survey options to its customers. API enabled capabilities used by VirtuaTell include: voice playback; text-to-speech; call recording; call-back; call progress; DTMF handling; SMS and two-factor authentication.
- VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
- VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
- VirtuaTell can offer all multiple customer contact channels in a single solution.
Alert Solutions – cloud-based voice broadcast
Aculab’s software provided all essential features needed by VirtuaTell, enabling it to further present voice and messaging led survey options to its customers. API enabled capabilities used by VirtuaTell include: voice playback; text-to-speech; call recording; call-back; call progress; DTMF handling; SMS and two-factor authentication.
- VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
- VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
- VirtuaTell can offer all multiple customer contact channels in a single solution.
BeQuick Software – cloud-based IVR
With a blossoming new era of wireless prepaid systems, BeQuick was looking for a VoIP solution that was reliable, scalable and flexible, and that could be brought to market quickly. Above all, BeQuick wanted to gain a cost-effective means of supplying a scalable IVR solution to allow its MVNOs’ customers to activate their new phones, check their balances and pay bills.
- VirtuaTell was able to realise its ambitions by expanding its multi-lingual feedback solution into the wider global market.
- VirtuaTell now enables its clients to conduct surveys across every touchpoint, by offering surveys via the telephone, SMS and online.
- VirtuaTell can offer all multiple customer contact channels in a single solution.
Get in Touch!
Interested in seeing how Aculab can power your applications or how you can benefit from our cloud infrastructure?
Contact us today!
English 
Français 
日本語 
Español 
Italiano 
Nederlands 
Deutsch