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May 2019

Choosing your passphrase

If you have a speaker verification system (or plan to implement one) and haven’t decided on a passphrase yet, the following may be of interest.You’ve probably seen the advert where the little kid says... Read more

An introduction to voice biometrics

I know who I am, but can I prove it? A person’s identity sits at the very core of their existence. I don’t mean from a metaphysical point of view, but from an everyday, practical perspective.Our abili... Read more

The kiss of life for speaker authentication

I heard two people talking in the pub the other day. One asked, “what was the name of the person you first kissed?” I’d like to point out that I wasn’t eavesdropping; I just couldn’t help overhearing.... Read more

Making the most of voice biometrics

So, you’ve made the decision to invest in voice biometrics to help improve customer experience and mitigate the risk of fraud. How can you make the most of your investment?Step one is to have a robust... Read more

How to leverage voice biometrics to boost the value of your solutions

The regulatory landscape and the cost of fraud are making organizations increasingly aware of the need for strong authentication, and what that means. Biometrics are being adopted by organizations ac... Read more

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The Aculab blog

News, views and industry insights from Aculab

  • An underused tool in the fight against the second wave of Coronavirus

    In this article, we'll go into a bit more depth as to why exactly Broadcast Messaging is such a powerful tool. We have compiled a list of six unique characteristics to highlight exactly how it can be used productively, to shore up the lines of communication in the ongoing situation with Coronavirus.

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  • The seven realms of Broadcast Messaging

    Broadcast messaging that uses a cloud-based service is a natural choice. Using a cloud as-a-service approach gives a variety of message delivery options, and cuts down costs by automatically scaling to meet demand. Find out what makes Aculab Cloud such a natural choice for voice and SMS broadcast messaging, and how other customers are already reaping the benefits from using Aculab's CPaaS platform.

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  • The technology working behind the scenes to support emergency services networks

    Now more than ever, telecoms infrastructures play a vital role in supporting the health of our communities. Behind the scenes, networking technologies are working to keep the lines of communications open between emergency services and those in need.

    A recent example from the Lombardy region of Italy highlights a typical scenario:

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  • What’s wrong with Knowledge-Based Authentication (KBA)?

    For many years, online and telephone-based authentication has relied on knowledge-based systems using passwords, PINs, and question-and-answer dialogues to confirm a customer’s identity. With the explosion in the number of contact centres, this approach is close to breaking point. Nobody in the modern world can be expected to remember all of the passwords they need to securely access all their services.

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  • It’s voice biometrics, not rocket science

    The concept of biometric speaker identification or verification may, at one stage, have seemed like a technical nightmare. The reality is somewhat different. All the sophisticated algorithms and voice processing have already been developed; deploying the application is actually the simple part.

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