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January 2021

Are facemasks a problem for Voice Biometrics?

Wearing a mask is now the primary way to limit the spread of coronavirus, and has been found to reduce the daily growth rate of reported infections in large scale populations by around 45%- but this r... Read more

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The Aculab blog

News, views and industry insights from Aculab

  • Robocalls: Good guy vs Bad guy

    Tired of robocalls? Who isn't. I barely answer my cell phone unless it's from someone I know. With the usage of cell phones in the US rising substantially over the past decade, consumers have seen a sharp rise in the number of spoof and robocalls they receive.

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  • How To: Add voice and video calls to your webpage

    WebRTC is a powerful tool, and when combined with other APIs gives customers a rich, omnichannel communication solution.

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  • How to: Reduce contact centre verification time by 80%

    Verification of identity has changed a lot over the years. As the world has shifted away from face-to-face interactions to phone and digital solutions, so has the way in which we identify and verify who we are.

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  • Reminder: The world is reopening

    Appointment reminders are critical to many industries around the world, now more than ever. From the crucial services to the downright fun, in the new world emerging from lockdown, we all need a little certainty in our lives.

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  • What’s ISO 27001 and why should your company implement it?

    As the risks associated with cyberattacks and data breaches continue to increase, information security has become a critical issue for every organisation. An effective approach should help defend against both external attacks and common internal threats such as accidental breaches and human error.

    ISO 27001 is the international standard that provides the specification for an information security management system (ISMS). This is a systematic approach consisting of people, processes and technology that helps you protect and manage all your organisations information through risk management.

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