By using the Aculab site, you agree with our use of cookies.

Interoperability is predictable

Way back in 2007, while presenting a seminar in Prague, someone asked me for my prediction on when SS7 would no longer be in use. My answer was suitably vague, but something on the lines of, “at least 10 to 15 years.” Ten years on, I wasn’t wrong. Still, I may not be right. SS7 is showing its age, but it’s not about to draw its pension just yet.

SIP endpoints predominate for new installs, PBX replacement, and next generation public safety answering points. All the way from enterprise VoIP through to WiFi calling and a plethora of smartphone apps, SIP prevails. That trend is inexorable.

However, there exists a significant global rump of PSTN or landline endpoints, and the fact remains that a heap of 3G mobile or cell-phone calls are facilitated by legacy SS7 infrastructure. And, in addition to that, many telco interconnects are still provided via SS7. Couple that with no clear prediction on their demise, and you have to admit SS7 will be handling phone calls for some time to come.

What is clear from that is that there will be an ongoing need for calls between those network types – essentially, SIP and SS7. Interoperability is an important consideration at all levels, from telco interconnects and emergency calls, on down to the smartphone app in your pocket. Notably, interoperability is achieved by gateways.

Despite the stated intentions of the likes of AT&T (2020), BT (2023), and Deutsche Telekom (2018) to withdraw all ISDN services in favour of SIP, you will be forgiven for calling their bluff. Even if those ambitions are realised, in due course and not necessarily on target, you won’t be left high and dry without an option but to follow the SIP route.

Contrary to the significant trend elsewhere, SIP hasn’t achieved dominance in the UK, albeit it’s getting there. That’s because enterprise users and the channel that serves them aren't convinced of the reliability of SIP compared to ISDN. That means if they have an IP-PBX, they use it with an integral ISDN connection – or at least a gateway – or they keep their old PBX and retain its ISDN connection.

There is an inference that when BT switches off the last ISDN circuit, everyone will have to switch to SIP. I guess that’s fair enough, and is unlikely to be an issue for anyone with an IP-PBX. However, what of those SMEs still hanging on to the TDM-based PBX they’ve had for years? Lack of maintenance and support may be seen as a lever to persuade them to swap it out, but if it’s been working reliably, where’s the incentive? And what’s the alternative?

Gateways are the alternative. Whether SS7 or ISDN, interoperability with SIP is what gateways provide. Gateways solve the problem of incompatible networks. That’s for why they were conceived and designed. That’s what they do.

It can be said that when everyone is using SIP, there will be no need for gateways. I foresee that no-one can predict when or whether that eventuality will occur. I might be wrong. I might be right.


The Aculab blog

Cloud news, views and industry insights from Aculab

  • An underused tool in the fight against the second wave of Coronavirus

    In this article, we'll go into a bit more depth as to why exactly Broadcast Messaging is such a powerful tool. We have compiled a list of six unique characteristics to highlight exactly how it can be used productively, to shore up the lines of communication in the ongoing situation with Coronavirus.

    Read more

  • The seven realms of Broadcast Messaging

    Broadcast messaging that uses a cloud-based service is a natural choice. Using a cloud as-a-service approach gives a variety of message delivery options, and cuts down costs by automatically scaling to meet demand. Find out what makes Aculab Cloud such a natural choice for voice and SMS broadcast messaging, and how other customers are already reaping the benefits from using Aculab's CPaaS platform.

    Read more

  • Multi-lingual speech recognition now supported on Aculab Cloud

    We’re listening – what would you like to do today?

    A generation of people have grown up trying to avoid ringing a contact centre – not because they didn’t like talking to the cheery people who work in such places, but because they first had to get past the IVR system put in place to direct the call. Press 1 for support, 2 for sales, 3 if you know the extension of the person you wish to speak to.…and so on, and so on. We quickly realised that many of these systems would let you bypass the IVR menu and get to a real person if we pressed ‘0’.

    Read more

  • Aculab Cloud and the EU GDPR

    The EU General Data Protection Regulation (GDPR) is important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU. This is a summary of what we have done to ensure the privacy and security of customer data on Aculab Cloud.

    Read more

  • Preparing to meet the EU GDPR rules with Aculab Cloud

    Firstly, lets establish what the GDPR is, and why it’s important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU.

    Read more