Cloud API platforms get seal of approval

Whatever else you might think about Cisco’s announcement1 of its intent to acquire Tropo, one thing is clear. And it is that suddenly, real-time communications cloud APIs have been given a seal of approval.

Up to now, despite the altruistic marketing efforts of Twilio, it can be said that cloud telephony APIs have been looked upon somewhat sceptically, in some areas.

Now, with the news from Cisco, an undoubted worldwide leader in IT and networking, the technology has been fundamentally endorsed.

Credibility for cloud APIs has been achieved overnight, with Cisco’s reinforcement of the messages Aculab Cloud has been putting out there, alongside Twilio, Tropo, and others, for a few years now.

Take a moment to read through these sound bites:

  • Easy-to-use APIs
  • Minimal development effort
  • Communications platform-as-a-service
  • Next-generation communications platforms
  • Embed real-time communications within applications
  • Integrate voice, fax, text-to-speech, WebRTC, and SMS with business applications
  • Readily create new communications services
  • Generate new sources of revenue

Sound familiar?

We’ve been saying these things for some time. Now is the time to sit up and take notice.

If you’re still building enterprise and service provider solutions using hardware such as trunk cards and voice boards, think of this: the technology you’re using is a quarter of a century old.

Now is the time to look to the future. Now is the time for next-generation, real-time communications platforms, with easy-to-use APIs.

As Robert Burns once wrote, “Now's the day, an’ now's the hour.”

Cisco may be one of the biggest players, but that fixture certainly isn’t the only game in town.

If you are a software developer partner producing adjunct, third-party solutions for the likes of Avaya, Cisco, Unify, et alia, what is it that makes your product stand out?

Are you offering an independent, non-partisan alternative? Are you offering integrated, compatible solutions? Are you offering a credible, cost-effective option for those who do not want to buy from the ‘big guns’?

Do you need an independent cloud-based component – a communications platform-as-a-service – to integrate with all or any of the major vendors’ cloud collaboration platforms?

If you or your customers are looking for simpler, easier, more cost-effective ways to integrate voice, fax, text-to-speech, WebRTC, or SMS within your business applications, it’s time to take a look at Aculab Cloud.

Note 1: Source; Cisco Platform blog – http://blogs.cisco.com/news

Archive

The Aculab blog

Cloud news, views and industry insights from Aculab

  • “Daoruni gimi, Ionos Sonaro.” *

    Languages, eh; who would have thought that in the 21st Century there would still be so much diversity?

    In Westeros, in the world of George R. R. Martin’s epic Game of Thrones, there are spoken only two major languages – the Old Tongue and the Common Tongue. But what about computer languages?

    Read more

  • Aculab Cloud and Protected Health Information

    You may have seen our press release recently announcing Aculab Cloud conformance with HIPAA and HITECH regulations. In that release, we stated that Aculab is able to enter into HIPAA Business Associate Agreements (BAA) with its Covered Entity customers providing healthcare platforms.

    Read more

  • Aculab Cloud for healthcare applications

    Aculab Cloud, our communications platform-as-a-service (CPaaS), has been received well by developer customers who serve the healthcare market. With its high-level APIs and pay for what you use approach, it provides a simple, cost-effective means to send and receive voice, fax and SMS messages.

    Read more

  • Cloud-based speech technologies – ASR and TTS

    What can cloud telephony enable you to do that previously hasn’t been economically viable for both enterprises and SMBs?

    This post touches on a particular area into which cloud telephony is set to breathe new life. It will focus on the impact a cloud telephony approach can have on the uptake of premium tools/resources, such as speech recognition and synthetic speech, to the benefit of businesses, both large and small.

    Read more

  • Cloud-based speech recognition

    Interactive Voice Response (IVR) systems are widely used to provide automated call handling for businesses. But sometimes for the caller, remembering which digit to press to connect to a certain department is not so straightforward, and can be time consuming. In addition, with the prevalence of smartphones, it can be somewhat annoying to have to listen to the prompts, then bring up the numeric keypad display on the phone before you can enter your digit choice. Wouldn't it be simpler if the caller could just speak the name of the department they required or speak the digits of a PIN code? Well, they can, using automated speech recognition technology, ASR.

    Read more