Toll free number capability in 40 countries

Did you know that Aculab Cloud has the ability to support toll free numbers in forty countries worldwide?

That’s pretty extensive for a cloud telecom API platform, some of which only support a handful of countries. So if you have an application that would benefit your customers by having toll free inbound calling capability, and you need to roll it out across Europe, the US or Asia, then keep reading.

The inbound coverage page shows the countries we support; the pricing page shows the details such as setup fees, number rental fees and per minute fees to accept calls on toll free lines.

In some countries we will provide just the main toll free number prefix, but in others we support multiple number prefixes. For example, in the UK we support 0800 and 0808 numbers, and for the US and Canada we support the prefixes 844, 855, 866, 877 and 888.

For a toll free number there is a setup and monthly rental fee (although in many countries the setup fee is zero), and then a per minute charge for incoming calls applies to the number. When setting up the number in your account, you have the choice whether to accept incoming calls from landlines, from mobiles or from payphones. The rates to accept calls from these three number types can vary significantly, with the cost to accept calls from payphones being the highest. If you are looking to keep your incoming toll free call charges down, then simply un-ticking the payphones option when setting up the number will mean you get charged a lower rate for calls to your toll free number.

If you are interested in toll free number use, please contact us and we will be happy to discuss the details with you.


The Aculab blog

Cloud news, views and industry insights from Aculab

  • “Daoruni gimi, Ionos Sonaro.” *

    Languages, eh; who would have thought that in the 21st Century there would still be so much diversity?

    In Westeros, in the world of George R. R. Martin’s epic Game of Thrones, there are spoken only two major languages – the Old Tongue and the Common Tongue. But what about computer languages?

    Read more

  • Aculab Cloud and Protected Health Information

    You may have seen our press release recently announcing Aculab Cloud conformance with HIPAA and HITECH regulations. In that release, we stated that Aculab is able to enter into HIPAA Business Associate Agreements (BAA) with its Covered Entity customers providing healthcare platforms.

    Read more

  • Aculab Cloud for healthcare applications

    Aculab Cloud, our communications platform-as-a-service (CPaaS), has been received well by developer customers who serve the healthcare market. With its high-level APIs and pay for what you use approach, it provides a simple, cost-effective means to send and receive voice, fax and SMS messages.

    Read more

  • Cloud-based speech technologies – ASR and TTS

    What can cloud telephony enable you to do that previously hasn’t been economically viable for both enterprises and SMBs?

    This post touches on a particular area into which cloud telephony is set to breathe new life. It will focus on the impact a cloud telephony approach can have on the uptake of premium tools/resources, such as speech recognition and synthetic speech, to the benefit of businesses, both large and small.

    Read more

  • Cloud-based speech recognition

    Interactive Voice Response (IVR) systems are widely used to provide automated call handling for businesses. But sometimes for the caller, remembering which digit to press to connect to a certain department is not so straightforward, and can be time consuming. In addition, with the prevalence of smartphones, it can be somewhat annoying to have to listen to the prompts, then bring up the numeric keypad display on the phone before you can enter your digit choice. Wouldn't it be simpler if the caller could just speak the name of the department they required or speak the digits of a PIN code? Well, they can, using automated speech recognition technology, ASR.

    Read more