Base charge

Rental

per month

Cost


Platform time - voice applications

For voice applications, this is the price paid per minute of your application running, no matter the incoming call type, outbound number dialled, or features used. All features are included in this price.
$0.01 / minute

Extra channels - voice applications

An additional charge for complex applications which require more than two channels. This charge will not apply to the vast majority of applications. For more information, see the What Is The Extra Channel Pricing Model FAQ.
+10% / channel

Platform time - fax applications

Price per minute for any fax applications, no matter the incoming call type, outbound number dialled, or features used. Send and receive faxes as a TIFF file, in a variety of formats including T.30, T.38.
$0.03 / minute

Inbound charges

Rental

per month

Cost

per minute

SIP

Includes use of own carriers via SIP
FREE

WebRTC

Make a call using your browser, rather than a handset.
FREE

Geographical

Purchase local numbers in 47 countries to quickly deploy your applications.
$1.00
FREE

National

Nationwide numbers.
$1.00
FREE

Tollfree

The dialler doesn't get charged for the call.
$1.00
$0.01

Mobile

Mobile numbers, also able to send SMS.
$1.00
FREE


Outbound costs

Rental

per month

Cost

per minute

SIP

Includes use of own carriers via SIP
FREE

Calls

Make calls to anywhere in the world at competitve rates
$0.01

* from

SMS

Inbound

per message

Outbound

per message

$0.012
$0.04


Feature costs

Rental

per month

Cost

per minute

Automatic Speech Recognition (ASR)

Recognise phrases and digits in your voice applications to give an enhanced interactive experience. Find out more.
FREE

Answering Machine Detection (AMD)

Enable your application to determine who's answering the call; a human, fax machine or answering machine. Your applications can then perform alternative actions depending on the type. Find out more.
FREE

Recording/Encrypted recording

Record two-way speech after a prompt, or even record the whole call for further analysis. Find out more
FREE

Media storage

Store your pre-recorded voice files for later playback, or even your recordings on our media store.
FREE1

Playback

Play your own pre-recorded voice files.
FREE

Conferencing

Host a conference, between 2-350 participants, and control the ability of each to contribute to the conversation.
FREE

Text-To-Speech (TTS)

Use our quality Text-To-Speech (TTS) to convert your text into speech, available in 25 languages, including English (British & US) and Spanish (Castilian & US). Find out more
FREE

Examples 2

Example app Description Price / minute ($USD)
Base Inbound Features Outbound Total
IVR menu system Inbound application accepts calls via SIP, WebRTC or local telephone number. User either enters or says some digits. 0.01 FREE FREE FREE 0.01
IVR menu system - tollfree Inbound application accepts calls via a 844 prefix United States tollfree number, allowing both landline and cellular calls. User either enters or speak some digits. 0.01 0.02 FREE FREE 0.03
IVR menu system with optional live speaker transfer Inbound application accepts calls via SIP, WebRTC or local telephone number. There is an option in the menu to transfer the call to a live agent via another call, based in Texas, United States (440 prefix)
* if agent connected
0.01 FREE FREE 0.012* 0.022*
IVR menu system with optional live speaker transfer - via own outbound provider (SIP) Inbound application accepts calls via SIP, WebRTC or local telephone number. There is an option in the menu to transfer the call to a live agent via SIP. 0.01 FREE FREE FREE 0.01
Outbound appointment reminder Application calls a United States number, uses Answering Machine Detection (AMD) to determine if they're human, and plays a message or leaves a voicemail. Records whole conversation for later analysis/customer verification 0.01 FREE FREE 0.012 0.022
Conferencing A call comes in using your own provider (via SIP). The user enters their identification code, and then transferred to a conference. 0.01 FREE FREE FREE 0.01
Outbound fax A fax application calls a United Kingdom landline and transmits a fax image. 0.03 FREE FREE 0.009 0.039

1 We reserve to right to apply a charge for storage in cases where excessive usage of the free storage results in a detrimental affect on the service.
2 Examples given are for illustration purposes only and may not be an exact representation of final costs charged. The outbound call rate can change depending on the exact telephone number dialled per minute. Inbound number rental prices can differ from those advertised depending on the region and number type. Please consult all rate cards for comprehensive pricing.