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Aculab’s software stack underpins massive PSAP solution in Germany.

The customer’s flagship system, a standard part of the central emergency call handling system used by police forces, fire departments and rescue services for many years, was ready for further evolution.


A recent modernisation project introduced communications with IP interfaces, incorporating Aculab’s Prosody X boards as a key component. Crucially, however, the latest development had to be an all-IP, software-based solution.

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The Aculab blog

News, views and industry insights from Aculab

  • Aculab Cloud and the EU GDPR

    The EU General Data Protection Regulation (GDPR) is important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU. This is a summary of what we have done to ensure the privacy and security of customer data on Aculab Cloud.

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  • Preparing to meet the EU GDPR rules with Aculab Cloud

    Firstly, lets establish what the GDPR is, and why it’s important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU.

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  • Improved Aculab Cloud documentation and a new console

    We’ve been busy in the background recently at Aculab with a major website refresh. Aculab has evolved over decades (40 years this year!) from a vendor supplying hardware to a much more software-centric product company. We still sell telecom gateways extensively, but nowadays the bulk of our enabling technology business is software, and in particular our communications platform-as-a-service (CPaaS) product, Aculab Cloud.

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  • Interoperability is predictable

    Way back in 2007, while presenting a seminar in Prague, someone asked me for my prediction on when SS7 would no longer be in use. My answer was suitably vague, but something on the lines of, “at least 10 to 15 years.” Ten years on, I wasn’t wrong. Still, I may not be right. SS7 is showing its age, but it’s not about to draw its pension just yet.

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  • Fax is not yet dead

    You might think that fax would be as extinct as the Martinique Parrot. That parrot vanished in the 17th Century. Fax was invented two hundred years later, by the Scottish clockmaker, Alexander Bain. It took a while though, until the late 20th Century, for facsimile machines to become popular. However, if the lack of commentary by the majority of today’s technology observers is anything to go by, you’d be forgiven for thinking it too had died out. The truth is that it remains extant, and it shows little sign of going the way of the Martinique.

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