Informizely customer feedback surveys
By using the Aculab site, you agree with our use of cookies.

Aculab launches new biometric speaker verification system – VoiSentry

Add voice authentication solutions to any business application

30th July 2018, Milton Keynes, UK – Aculab, a global provider of development APIs for voice, fax, speech and SMS, is pleased to announce the launch of its biometric speaker verification system.

Aculab’s voice biometric system, is designed to enable its customers to add voice authentication solutions to any business application. VoiSentry will provide companies with the ability to quickly and cost-effectively add speaker verification functionality to their applications, whether on-premise or for cloud-based delivery. As a result, businesses using such solutions will be able to replace costly, time-consuming and frustrating, inquisition-like identity verification processes, simply by allowing their customers to authenticate with their voice.

“Regardless of the customer interaction channel, users want an unobtrusive and intuitive customer experience without having to compromise on security. At the same time, across all market sectors, businesses have to compete in terms of that interaction, while fulfilling an overarching obligation to provide the highest levels of security of access to user data, accounts and services. With such compelling imperatives, businesses have never been more in need of solutions that proactively enable them to tackle the issues,” states David Samuel, Managing Director at Aculab.

“VoiSentry is designed as a scalable speaker verification system that is simple to install and integrate and can be deployed on the customers platform of choice” explains Ian Colville, Product Manager at Aculab. "Interaction with Aculab’s system is via the VoiSentry API, which facilitates ready integration with any IVR, self-service, or contact centre solution.”

VoiSentry is engaged for enrolment and verification, leaving the solution with full scope to cater for individual businesses’ needs. That means they can readily enable unique services to be provided on a per client basis, with a return on investment across a range of metrics, which is the essence of cloud-based services provision,” elaborates Colville.

For solutions developers or providers offering services to multiple clients, VoiSentry presents an ideal option. A multi-tenant contact centre solution, for example, can offer speaker verification as a customer interaction security feature, simply and conveniently, to individual businesses, each according to its needs. Each business has full, independent control over the creation of datasets against which its users’ enrolments and verification attempts are performed.

Highly scalable, supportive of multi-factor authentication, and with innovative resilience and database features, VoiSentry is available now. To explore the system, click here or for any further information, This email address is being protected from spambots. You need JavaScript enabled to view it..

The Aculab blog

News, views and industry insights from Aculab

  • Jail time for biometrics

    The people who work in the Broadville Retention Centre, a temporary home for semi-retired hoodlums, love working there. The centre in south-west London, England, has views of flightpaths from Heathrow Airport; sights evocative of the freedom temporarily denied its residents. Workers at the centre on the other hand enjoy freedom of movement, not only in coming and going according to their shift patterns, but also within the building complex.

    Read more

  • Aculab Cloud and the EU GDPR

    The EU General Data Protection Regulation (GDPR) is important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU. This is a summary of what we have done to ensure the privacy and security of customer data on Aculab Cloud.

    Read more

  • Preparing to meet the EU GDPR rules with Aculab Cloud

    Firstly, lets establish what the GDPR is, and why it’s important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU.

    Read more

  • Improved Aculab Cloud documentation and a new console

    We’ve been busy in the background recently at Aculab with a major website refresh. Aculab has evolved over decades (40 years this year!) from a vendor supplying hardware to a much more software-centric product company. We still sell telecom gateways extensively, but nowadays the bulk of our enabling technology business is software, and in particular our communications platform-as-a-service (CPaaS) product, Aculab Cloud.

    Read more

  • Interoperability is predictable

    Way back in 2007, while presenting a seminar in Prague, someone asked me for my prediction on when SS7 would no longer be in use. My answer was suitably vague, but something on the lines of, “at least 10 to 15 years.” Ten years on, I wasn’t wrong. Still, I may not be right. SS7 is showing its age, but it’s not about to draw its pension just yet.

    Read more