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Dotlines Group integrates VoiSentry voice biometric engine

Aculab, a prominent worldwide provider of advanced speech and signal processing technologies for the telecommunication industry, is pleased to announce a new integration for its VoiSentry voice biometric solution with Dotlines Group.

The collaboration will integrate Aculab’s VoiSentry into Dotlines’ Pulse - CXM platform application to facilitate a reduction of the numerous steps needed in traditional contact centre authentication processes.

For the full press release click here.