Verification of identity has changed a lot over the years. As the world has shifted away from face-to-face interactions to phone and digital solutions, so has the way in which we identify and verify who we are.
Appointment reminders are critical to many industries around the world, now more than ever. From the crucial services to the downright fun, in the new world emerging from lockdown, we all need a little certainty in our lives.
As the risks associated with cyberattacks and data breaches continue to increase, information security has become a critical issue for every organisation. An effective approach should help defend against both external attacks and common internal threats such as accidental breaches and human error.
ISO 27001 is the international standard that provides the specification for an information security management system (ISMS). This is a systematic approach consisting of people, processes and technology that helps you protect and manage all your organisations information through risk management.
What are the difficulties when accessing services over the telephone or online?
As a non-verbal communicator, I’ve had a whole host of poor experiences with companies where I can’t service an account through my channel of choice since my Cerebral Palsy limits my ability to speak, as well as my manual dexterity.