Outbound Services tell Aculab Cloud how to start REST or UAS applications to handle outbound telephone calls. When you start an Outbound Service, Aculab Cloud matches the name you provide to an Outbound Service Name.
Inbound Services tell Aculab Cloud how to handle incoming telephone calls and SMS messages. When Aculab Cloud receives a call or SMS message it matches the dialled number (SIP username) to an Inbound Service Name. For a call, the Service tells Aculab Cloud how to start a REST or UAS application to handle it. For a message it tells Aculab Cloud how to notify you.