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Aculab Cloud for healthcare applications

Aculab Cloud, our communications platform-as-a-service (CPaaS), has been received well by developer customers who serve the healthcare market. With its high-level APIs and pay for what you use approach, it provides a simple, cost-effective means to send and receive voice, fax and SMS messages.

Applications

Specific healthcare related applications supported:

  • Appointment reminders
  • Post-visit surveys
  • No-show callbacks
  • Notifications to patients on a one-to-one or one-to-many basis:
    • Reminders to patients to take prescribed medicines
    • Annual health check reminders
    • Announcements of e.g., a flu jab service running at a particular practice

In addition, our cloud platform has a key advantage in that it supports the sending and receiving of fax transmissions, which are still heavily used to securely transfer medical records.

Speech recognition

A new feature we’ve been working on for a while is speech recognition. We have already made this feature available to complement the IVR functionality we support, enabling a voice-driven IVR to be built. This earlier blog post gives detail of that.

In addition, the use of voice and speech recognition in a clinical environment is something we are working on. We believe our telephone-based system to collect data from patients with speech disorders could revolutionise the way speech and language therapists work.

If you would like to find out more, the VoiScan telehealth demo description (pdf download) provides the full details.

Archive

The Aculab blog

Cloud news, views and industry insights from Aculab

  • Preparing to meet the EU GDPR rules with Aculab Cloud

    Firstly, lets establish what the GDPR is, and why it’s important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU.

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  • Improved Aculab Cloud documentation and a new console

    We’ve been busy in the background recently at Aculab with a major website refresh. Aculab has evolved over decades (40 years this year!) from a vendor supplying hardware to a much more software-centric product company. We still sell telecom gateways extensively, but nowadays the bulk of our enabling technology business is software, and in particular our communications platform-as-a-service (CPaaS) product, Aculab Cloud.

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  • “Daoruni gimi, Ionos Sonaro.” *

    Languages, eh; who would have thought that in the 21st Century there would still be so much diversity?

    In Westeros, in the world of George R. R. Martin’s epic Game of Thrones, there are spoken only two major languages – the Old Tongue and the Common Tongue. But what about computer languages?

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  • Aculab Cloud and Protected Health Information

    You may have seen our press release recently announcing Aculab Cloud conformance with HIPAA and HITECH regulations. In that release, we stated that Aculab is able to enter into HIPAA Business Associate Agreements (BAA) with its Covered Entity customers providing healthcare platforms.

    Read more

  • Aculab Cloud for healthcare applications

    Aculab Cloud, our communications platform-as-a-service (CPaaS), has been received well by developer customers who serve the healthcare market. With its high-level APIs and pay for what you use approach, it provides a simple, cost-effective means to send and receive voice, fax and SMS messages.

    Read more