A couple of months ago, I wrote this blog about the demise of the PSTN. I wrote that people have been forecasting such an event for many years now; well over a decade.
That post was prompted by lots of pertinent news activity in Europe over the last 12 months or so. The newswires reported several telecom operators, including Deutsche Telekom, announcing their intention to terminate ISDN access.
Whatever else you might think about Cisco’s announcement1 of its intent to acquire Tropo, one thing is clear. And it is that suddenly, real-time communications cloud APIs have been given a seal of approval.
Did you know that Aculab Cloud has the ability to support toll free numbers in forty countries worldwide?
That’s pretty extensive for a cloud telecom API platform, some of which only support a handful of countries. So if you have an application that would benefit your customers by having toll free inbound calling capability, and you need to roll it out across Europe, the US or Asia, then keep reading.
People have been forecasting the demise of the PSTN for many years now; well over a decade.
Hello, from Aculab call central.
In this post, the twelfth as a total, I’ll look at another aspect of contact centre technologies. You’re welcome to post any questions in the comments section below.
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