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Created: 08 November 2016

Gateways enable communication where otherwise, it would be impossible.

Gateways are analogous to interpreters. They don’t translate the conversation during your calls, but they do interpret, and in doing so interwork, the protocols that set up and manage your conversations.

In that sense, gateways render the impossible possible. But that’s not the whole story…

Created: 28 October 2016

Aculab Cloud, our communications platform-as-a-service (CPaaS), has been received well by developer customers who serve the healthcare market. With its high-level APIs and pay for what you use approach, it provides a simple, cost-effective means to send and receive voice, fax and SMS messages.

Created: 29 June 2016

Gateways are great. That’s because they enable communications where otherwise, it would be impossible. Impossible that is other than by using something else. Funnily enough, that something else is often a monolithic PBX that is made to mimic the functions of a gateway. Less amusing is that such a solution is often far more expensive, and involves capital outlay on something inherently obsolete.

Created: 02 March 2016

What can cloud telephony enable you to do that previously hasn’t been economically viable for both enterprises and SMBs?

This post touches on a particular area into which cloud telephony is set to breathe new life. It will focus on the impact a cloud telephony approach can have on the uptake of premium tools/resources, such as speech recognition and synthetic speech, to the benefit of businesses, both large and small.

Created: 10 February 2016

With 55 percent of those asked in a recent survey report “Cloud as a Journey: The Reality of Cloud-based Solutions” (¹) stating that within the next four years they will offer Cloud or Web-based systems (higher than ever before), evidence points towards Cloud becoming the de-facto architecture for contact centres – inbound or outbound.

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The Aculab blog

News, views and industry insights from Aculab

Eliminating Barriers to Communication with Live Audio Translation for Phone Calls

In an increasingly interconnected world, clear and effective communication is more essential than ever. That’s why Aculab intends to help break down language barriers and foster cross-cultural communications.

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The End of the PSTN in the US

As the technical world has evolved, so has the way we communicate. The gradual, global transition away from the Public Switched Telephone Network (PSTN) is the most noticeable change in recent years. This begs the question, is the PSTN in the US headed towards a slow end as we transition into the digital era?

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Revolutionising the Landscape of Remote Authentication

In a time where borders blur and workplaces extend beyond the confines of traditional offices, the significance of remote authentication has taken centre stage. As we advance, so does the need for secure and efficient ways to verify and authenticate our identity remotely. Finding the balance between security and user convenience is key when seeking to implement successful remote authentication.

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Choosing The Ideal Communication Platform: Key Considerations to Optimise Your Business

Communication Platforms as a Service have become a necessity in the current digital age; allowing businesses to obtain frictionless means of communicating effectively. However, as technology rapidly evolves, so must communications. Much of the platforms on offer today are homogenous, so choosing the best fit for your business can be difficult. In this blog, we have shared some key points and trends for to consider, so your business can amplify communications and increase operational efficiency!

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10 questions people are asking about The Big Switch Off

With The Big Switch Off fast approaching, people naturally have questions and concerns ahead of the shutdown. The transition from conventional networks to digital technology is unavoidable in the fast-evolving world of telecommunications. In this blog, we address ten common questions people have about the Big PSTN Switch Off, shedding light on the topic and providing clarity.

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