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Answering machine/live speaker detection

Call progress analysis using answering machine detection (AMD), also known as live speaker detection, is a key part of an efficient outbound call centre or voice broadcast system. It allows you to classify whether the number you're calling is answered by a human, answering machine or fax machine, and act accordingly. 

  • Simplify customer contact
    Simplify customer contact

    Reach customers the way they want to be reached

  • Complete control
    Complete control

    Support for complex call routing and management

  • Improved call centre agent utilisation
    Improved call centre agent utilisation

    Accurate live speaker detection means your agents don't waste time leaving answering machine messages

  • Multimodal communications
    Multimodal communications

    Choose your form of communication - personal message, pre-recorded message, fax or SMS

Why choose AMD from Aculab?

Aculab have decades of extensive experience in the call centre and voice messaging markets, made available as standard on the Aculab Cloud platform.

  • Built on 40 years ofexperience in voice

    Built on decades of
    experience in voice

  • Text to speech

    Free storage for pre-recorded answering machine messages

  • Speech Recognition

    Free multi-lingual TTS for voicemail message creation

  • Text to speech

    Fax machine detection and support for fax messaging

  • API

    Powerful
    call control API

  • Access numbers

    Optimised for best-in-class accuracy

Find out more

Everything you need to get started

Get in-depth information on API’s, walkthrough guides and support options.

See how simple it is, try out the code…

Not sure if Aculab Cloud is for you? Test the API with this sample PHP code.

$actions->add(new Aculab\TelephonyRestAPI\Record(array('next_page' => ‘save_recording_page’)));

See sample code in other programming languages:

Aculab Cloud pricing

Simple, pay-as-you-go pricing with volume based discounts.

Free inbound and outbound SIP calls (just pay the 1¢ per minute platform rate) to use the system.

Extensive range of virtual local numbers available – geographic, national, mobile and toll-free.

Competitive outbound call rates for worldwide PSTN calls.

Option to use your own carrier choices.

Volume-based discounts.

For full pricing detail, visit our pricing page.

Inbound calls Starting at

1¢ per min
SIP or PSTN calls

Inbound number Starting at

$1
per number per month

Outbound calls Starting at


per minute (SIP calls)
1.4¢
per minute (PSTN calls)

What next?

  • Start a free trial today,
    It's easy!

    Sign up and you can be up and running in a few minutes. You get free inbound and outbound SIP calls during development and simple, pay-as-you-go pricing.

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    Join

    Just fill in a few details and sign up.

  • 2

    Discover

    Check out our handy quickstart guides and get up and running with your own apps.

  • 3

    Create

    Get coding for free! Have questions? Get in touch - support@aculab.com