Platform time - voice applicationsFor voice applications, this is the price paid per minute of your application running, no matter the incoming call type, outbound number dialled, or features used.
Extra channels - voice applicationsAn additional charge for complex applications which require more than two channels. This charge will not apply to the vast majority of applications. For more information, see the What Is The Extra Channel Pricing Model FAQ.
Platform time - fax applicationsPrice per minute for any fax applications, no matter the incoming call type, outbound number dialled, or features used. Send and receive faxes as a TIFF file, in a variety of formats including T.30, T.38.
SIPIncludes use of own carriers via SIP
WebRTCMake a call using your browser, rather than a handset.
GeographicalPurchase local numbers in 47 countries to quickly deploy your applications.
TollfreeThe dialler doesn't get charged for the call.
MobileMobile numbers, also able to send SMS.
Note: The outbound charges for Canada and the United States include any additional cost levied by the receiving carrier for accepting the message over an A2P route, applied pro rata to all such messages and passed on by us without profit. We use A2P routes where possible to maintain good delivery rates.
Speech RecognitionRecognise spoken words in your voice applications, providing a more natural, interactive experience and allowing use of AI/ML bots. Find out more
|mins / month||/ minute|
Text-To-Speech (TTS)Use our quality Text-To-Speech (TTS) to convert your text into speech, available in more than 28 languages, including English (British & US) and Spanish (Castilian & US). Find out more
|mins / month||/ minute|
Answering Machine Detection (AMD)Enable your application to determine who's answering the call; a human, fax machine or answering machine. Your applications can then perform alternative actions depending on the type. Find out more.
Recording/Encrypted recordingRecord two-way speech after a prompt, or even record the whole call for further analysis. Find out more
Media storageStore your pre-recorded voice files for later playback, or even your recordings on our media store.
PlaybackPlay your own pre-recorded voice files.
ConferencingHost a conference, between 2-350 participants, and control the ability of each to contribute to the conversation.
1 We reserve to right to apply a charge for storage in cases where excessive usage of the free storage results in a detrimental affect on the service.
|Example app||Description||Price / minute ($USD)|
|IVR menu system||Inbound application accepts calls via SIP, WebRTC or local telephone number. User either enters or says some digits.||0.01||FREE||FREE||FREE||0.01|
|IVR menu system - tollfree||Inbound application accepts calls via a 844 prefix United States tollfree number, allowing both landline and cellular calls. User either enters or speak some digits.||0.01||0.02||FREE||FREE||0.03|
|IVR menu system with optional live speaker transfer||Inbound application accepts calls via SIP, WebRTC or local telephone number. There is an option in the menu to transfer the call to a live agent via another call, based in Texas, United States (440 prefix)
* if agent connected
|IVR menu system with optional live speaker transfer - via own outbound provider (SIP)||Inbound application accepts calls via SIP, WebRTC or local telephone number. There is an option in the menu to transfer the call to a live agent via SIP.||0.01||FREE||FREE||FREE||0.01|
|Outbound appointment reminder||Application calls a United States number, uses Answering Machine Detection (AMD) to determine if they're human, and plays a message or leaves a voicemail. Records whole conversation for later analysis/customer verification||0.01||FREE||FREE||0.012||0.022|
|Conferencing||A call comes in using your own provider (via SIP). The user enters their identification code, and is then transferred to a conference.||0.01||FREE||FREE||FREE||0.01|
|Outbound fax||A fax application calls a United Kingdom landline and transmits a fax image.||0.03||FREE||FREE||0.009||0.039|
Note: examples given are for illustration purposes only and may not be an exact representation of final costs charged. The outbound call rate can change depending on the exact telephone number dialled. Inbound number rental prices can differ from those advertised depending on the region and number type. Please consult all rate cards for comprehensive pricing.