Aculab
trusted by...

  • eclinicalworks logo
  • 4com logo
  • Alert solutions logo
  • Algar logo
  • Atos Unify logo
  • Avaya logo
  • AVST logo
  • Bequick logo
  • Brekeke logo
  • BT logo
  • BTS logo
  • C3 logo
  • Callglide logo
  • Cambridge NHS logo
  • Capgemini logo
  • Capita logo
  • Cisco logo
  • Comsys logo
  • eClinicalWorks logo
  • ForgeRock logo
  • Globitel logo
  • HTK logo
  • I-Tel logo
  • itsonix logo
  • IPI logo
  • JTEL logo
  • Kapsch logo
  • 4Com logo
  • EnghouseNetworks logo
  • TT united logo
  • Materna logo
  • MyForce logo
  • Netcall logo
  • Network rail logo
  • NHS logo
  • Nixxis logo
  • Nomidio logo
  • NSF logo
  • Octalogo
  • Onvisource logo
  • PBX central logo
  • Phact logo
  • Puzzel logo
  • Redwood technologies logo
  • Resilient logo
  • Siemens logo
  • Syntec logo
  • Telmex logo
  • Thales logo
  • T Systems logo
  • VirtuaTell logo
  • Voiscape logo
  • Vonage logo
  • Wingcon logo

Our highly accurate AI-Driven Answering Machine Detection (AI-AMD) allows you to classify whether the number you're calling is answered by a human or their voicemail in less than 2 seconds.

Benefits

  • Accuracy of virtually 100%

    Using the latest Artificial Intelligence technology, our AMD is best in class, for easy regulatory compliance.

    Increase efficiency

    The fast classification of the system minimises the delay in connecting your customers to an agent, reducing the percentage of silent calls.

    Meet in-country regulations

    Our high accuracy allows you to meet in-country regulations, for example from the FCC and OFCOM, while maintaining agent efficiency.

Features

  • Best-in-class accuracy

    Our AI-AMD solution is trained on tens of thousands of audio files, yielding an unrivalled accuracy of virtually 100%.

    Language independent

    Aculab's AI-AMD works regardless of the spoken language on the receiving end. This approach means that you can deploy it anywhere.

    Classification of residential vs business

    The system can further classify the recipient as residential or business, according to the way the call is answered.

AI AMD features

Documentation