Answering Machine Detection | Aculab

Aculab
trusted by...

Our highly accurate AI-Driven Answering Machine Detection (AI-AMD) allows you to classify whether the number you're calling is answered by a human or their voicemail in less than 2 seconds.

AI AMD Cloud Documentation

Benefits

Accuracy of virtually 100%

Using the latest Artificial Intelligence technology, our AMD is best in class, for easy regulatory compliance.

Increase efficiency

The fast classification of the system minimises the delay in connecting your customers to an agent, reducing the percentage of silent calls.

Meet in-country regulations

Our high accuracy allows you to meet in-country regulations, for example from the FCC and OFCOM, while maintaining agent efficiency.

Features

Best-in-class accuracy

Our AI-AMD solution is trained on tens of thousands of audio files, yielding an unrivalled accuracy of virtually 100%.

Language independent

Aculab's AI-AMD works regardless of the spoken language on the receiving end. This approach means that you can deploy it anywhere.

Classification of residential vs business

The system can further classify the recipient as residential or business, according to the way the call is answered.

AI AMD features

Use cases

Documentation

Walkthrough guides, application and deployment notes, datasheets, case studies and white papers.

Learn more about what you could do with Aculab Cloud.

Getting started on Aculab Cloud

Writing your first SMS application

The Aculab Cloud guide to IVR

How to create a conference service

How to use speech recognition in Aculab Cloud applications

Benefits of using voice for appointment reminder systems

Implementation services to assist with your Aculab Cloud deployment

Local clouds and data sovereignty

Aculab Cloud appointment reminder system

Aculab Cloud fax solution

Aculab Cloud message broadcast system

Aculab Cloud IVR solution

Aculab Cloud datasheet

Property management case study - VoiceScape

Appointment reminders case study - eClinicalWorks

Automated surveys case study - VirtuaTell

Voice broadcast case study - Alert Solutions

IVR case study - BeQuick Software

Mass outbound case study - Try Apt

Finance and banking case study

Accelerating innovation for healthcare applications using Aculab Cloud

Cloud contact centre white paper

Cloud ROI white paper

HIPAA and privacy white paper

Telephone-based speech analytics in the healthcare industry white paper

Installation guides, API References, and other technical documentation

Contact Aculab

+44 (0) 1908 273800 (UK)

+1 (781) 352 3550 (USA)

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.