Our highly accurate AI-Driven Answering Machine Detection (AI-AMD) allows you to classify whether the number you're calling is answered by a human or their voicemail in less than 2 seconds.
Accuracy of virtually 100%
Using the latest Artificial Intelligence technology, our AMD is best in class, for easy regulatory compliance.
The fast classification of the system minimises the delay in connecting your customers to an agent, reducing the percentage of silent calls.
Meet in-country regulations
Our high accuracy allows you to meet in-country regulations, for example from the FCC and OFCOM, while maintaining agent efficiency.
Our AI-AMD solution is trained on tens of thousands of audio files, yielding an unrivalled accuracy of virtually 100%.
Aculab's AI-AMD works regardless of the spoken language on the receiving end. This approach means that you can deploy it anywhere.
Classification of residential vs business
The system can further classify the recipient as residential or business, according to the way the call is answered.
When sending out appointment reminders, you can ensure the receiver is a human, minimising disturbance.
Keep everyone in the loop. From staff to students to parents, use AI AMD to provide truancy reports or to alert parents of snow days.
Save your call agents time and enhance productivity by skipping over calls not picked up by a live speaker.
Walkthrough guides, application and deployment notes, datasheets, case studies and white papers.
Learn more about what you could do with Aculab Cloud.
Getting started on Aculab Cloud
Writing your first SMS application
How to create a conference service
How to use speech recognition in Aculab Cloud applications
Benefits of using voice for appointment reminder systems
Implementation services to assist with your Aculab Cloud deployment
Local clouds and data sovereignty
Aculab Cloud appointment reminder system
Aculab Cloud message broadcast system
Property management case study - VoiceScape
Appointment reminders case study - eClinicalWorks
Automated surveys case study - VirtuaTell
Voice broadcast case study - Alert Solutions
IVR case study - BeQuick Software
Mass outbound case study - Try Apt
Finance and banking case study
Accelerating innovation for healthcare applications using Aculab Cloud
Cloud contact centre white paper
Telephone-based speech analytics in the healthcare industry white paper