Blog

Created: 15 September 2022

The healthcare industry is a constantly shifting marketplace, with new technologies evolving on a regular basis. However these changes tend to be behind the scenes; until the COVID-19 pandemic very little had changed in terms of how doctors and medical staff interact with patients. Now healthcare providers are playing catch up to create pandemic and futureproof communication models. For many, a CPaaS solution is their salvation.

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Created: 24 August 2022

Have you been scratching your head recently over how to improve the efficiency of your contact centre while still complying with regulations? Aculab has been hard at work, developing a solution for this exact problem: AI-driven Answering Machine Detection (AI-AMD) allows contact centres around the world to save time and money with ease.

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Created: 28 June 2022

As traditional communication solutions, which have a large energy footprint, fall short with sustainability, could cloud-based communications be the answer?

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Created: 08 June 2022

Wildfires (or forest fires) are happening more and often every year. While it is true that wildfires are a natural process, the frequency and intensity that we are starting to see year-on-year across the globe is concerning. Continue reading to find out how Aculab provides mission-critical infrastructure for emergency networks, to tackle high-risk situations such as wildfires.

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Created: 27 January 2022

Appointment reminders provide a crucial service in the healthcare industry, find out how Aculab Cloud can help alleviate stress and take your communication to another level.

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