Since my blog post triggered by the announcement of the acquisition of Tropo by Cisco (completed in May), comes a fresh endorsement of the legitimacy of cloud-based telecommunications platforms.

Media servers have played an important role in enabling many of the real-time – and non-real-time – telecommunications applications with which we are all familiar. Those interactive applications include many things we take for granted. They include network announcements (e.g., the ‘speaking clock’), voicemail, IVR, unified messaging (which has morphed into unified communications), and outbound diallers (think campaigns and collections).

A couple of months ago, I wrote this blog about the demise of the PSTN. I wrote that people have been forecasting such an event for many years now; well over a decade.

That post was prompted by lots of pertinent news activity in Europe over the last 12 months or so. The newswires reported several telecom operators, including Deutsche Telekom, announcing their intention to terminate ISDN access.

Whatever else you might think about Cisco’s announcement1 of its intent to acquire Tropo, one thing is clear. And it is that suddenly, real-time communications cloud APIs have been given a seal of approval.

Did you know that Aculab Cloud has the ability to support toll free numbers in forty countries worldwide?

That’s pretty extensive for a cloud telecom API platform, some of which only support a handful of countries. So if you have an application that would benefit your customers by having toll free inbound calling capability, and you need to roll it out across Europe, the US or Asia, then keep reading.

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The Aculab blog

News, views and industry insights from Aculab

  • “Daoruni gimi, Ionos Sonaro.” *

    Languages, eh; who would have thought that in the 21st Century there would still be so much diversity?

    In Westeros, in the world of George R. R. Martin’s epic Game of Thrones, there are spoken only two major languages – the Old Tongue and the Common Tongue. But what about computer languages?

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  • Aculab Cloud and Protected Health Information

    You may have seen our press release recently announcing Aculab Cloud conformance with HIPAA and HITECH regulations. In that release, we stated that Aculab is able to enter into HIPAA Business Associate Agreements (BAA) with its Covered Entity customers providing healthcare platforms.

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  • Gateways with a twist

    Gateways enable communication where otherwise, it would be impossible.

    Gateways are analogous to interpreters. They don’t translate the conversation during your calls, but they do interpret, and in doing so interwork, the protocols that set up and manage your conversations.

    In that sense, gateways render the impossible possible. But that’s not the whole story…

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  • Aculab Cloud for healthcare applications

    Aculab Cloud, our communications platform-as-a-service (CPaaS), has been received well by developer customers who serve the healthcare market. With its high-level APIs and pay for what you use approach, it provides a simple, cost-effective means to send and receive voice, fax and SMS messages.

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  • When you want more from a gateway

    Gateways are great. That’s because they enable communications where otherwise, it would be impossible. Impossible that is other than by using something else. Funnily enough, that something else is often a monolithic PBX that is made to mimic the functions of a gateway. Less amusing is that such a solution is often far more expensive, and involves capital outlay on something inherently obsolete.

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