Verification of identity has changed a lot over the years. As the world has shifted away from face-to-face interactions to phone and digital solutions, so has the way in which we identify and verify who we are.
ISO 27001 is the international standard that provides the specification for an information security management system (ISMS). This is a systematic approach consisting of people, processes and technology that helps you protect and manage all your organisations information through risk management.
What are the difficulties when accessing services over the telephone or online?
As a non-verbal communicator, I’ve had a whole host of poor experiences with companies where I can’t service an account through my channel of choice since my Cerebral Palsy limits my ability to speak, as well as my manual dexterity.
Starting a new job can be one of the most stressful situations we encounter as adults.
When you throw starting your very first job after leaving education into the mix, whilst in the middle of a pandemic, it is a hard call over whether the interview process or the first day was the most nerve-wracking.