The latest from Aculab:
Our Product Manager for Aculab Cloud, Mark Luckin, introduces and invites you to the upcoming webinar on the topic of broadcast messaging.
Find out about the key features of Aculab Cloud that have been specifically designed to give your system an edge in both call handling and throughput.
We will be exhibiting at the Call & Contact Centre Expo at the ExCeL in London next week, and you could be there too!
Simply click here and get your free tickets to visit us at stand 450 on Wednesday the 27th and Thursday the 28th of March!
Harnessing the capabilities of smart technologies to gain genuine intelligence about customers and use it to make service improvements is critical, but remains a challenge for organisations.
6th November 2018, Milton Keynes, UK – Aculab, a global speech technology and development API provider, is pleased to announce its collaboration with the University of York in a WRoCAH funded language and linguistic science research project entitled Towards linguistically-informed automatic speaker recognition.
Voice biometrics is used to identify personal voice patterns with the purpose of verifying the identity of a speaker. By integrating a verification system with your application, you’ll be able to produce a safer, more secure authentication solution that reduces fraud and improves the customer experience.