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Catch up with the latest news

ApplianX AP Gateway from Aculab

7th December 2016, Milton Keynes, UK – Aculab, a leading provider of deployment proven telephony APIs and gateways for the global communications market, announces the addition of the ApplianX AP Gateway to its ApplianX range of enterprise gateways.

The challenge

Healthcare is moving towards a new paradigm. Hospitals are being encouraged to reduce the need for prolonged hospitalisation. For general practices and surgeries, the focus is on improving efficiency and reducing missed appointments – did not attends (DNAs). Securing a reduction in real estate costs and developing a more sustainable system, which overall results in an improved quality of life for everyone, are key goals. Technology is being used in ever increasing ways across many disciplines, such as diagnosis, care, assistance, test results, rehabilitation, and for patient management and information systems.

By Dries Plasman, VP Product Management at Voxbone

Aculab Cloud, the market-leading cloud-based telecoms platform, offers a simple and cost-effective way for developers to add telephony features to their applications. Providing a communications platform as a service (CPaaS), Aculab Cloud presents developers with easy-to-use APIs, to enable features such as interactive voice, fax and messaging.

Speech recognition added to the Aculab Cloud platform

5th October 2016, Milton Keynes, UK – Aculab, a leading provider of deployment proven telephony products to the global communications market, announces the addition of speech recognition to complement the existing text-to-speech feature on its Aculab Cloud platform.

Gateway application is compatible with key Avaya team engagement solutions

18th May, 2016 Milton Keynes, UK — Aculab, a leading provider of telecommunications products to the global communications market, today announced that its ApplianX IP Gateway, version 2.3.5 R1453 (SIP to QSIG interface) with gateway engine version 1.5.7-14 is compliant with key team engagement solutions from Avaya Inc., a global provider of business communications software, systems and services.

The Aculab blog

News, views and industry insights from Aculab

  • Jail time for biometrics

    The people who work in the Broadville Retention Centre, a temporary home for semi-retired hoodlums, love working there. The centre in south-west London, England, has views of flightpaths from Heathrow Airport; sights evocative of the freedom temporarily denied its residents. Workers at the centre on the other hand enjoy freedom of movement, not only in coming and going according to their shift patterns, but also within the building complex.

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  • Aculab Cloud and the EU GDPR

    The EU General Data Protection Regulation (GDPR) is important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU. This is a summary of what we have done to ensure the privacy and security of customer data on Aculab Cloud.

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  • Preparing to meet the EU GDPR rules with Aculab Cloud

    Firstly, lets establish what the GDPR is, and why it’s important to Aculab and its customers in the EU region, and also for our non-EU customers who use Aculab Cloud for their customers who reside in the EU.

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  • Improved Aculab Cloud documentation and a new console

    We’ve been busy in the background recently at Aculab with a major website refresh. Aculab has evolved over decades (40 years this year!) from a vendor supplying hardware to a much more software-centric product company. We still sell telecom gateways extensively, but nowadays the bulk of our enabling technology business is software, and in particular our communications platform-as-a-service (CPaaS) product, Aculab Cloud.

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  • Interoperability is predictable

    Way back in 2007, while presenting a seminar in Prague, someone asked me for my prediction on when SS7 would no longer be in use. My answer was suitably vague, but something on the lines of, “at least 10 to 15 years.” Ten years on, I wasn’t wrong. Still, I may not be right. SS7 is showing its age, but it’s not about to draw its pension just yet.

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