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What Exactly Is The Big Switch Off?

The Big Switch Off refers to the growing phase-out of BT’s Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN). Businesses and homeowners will no longer be able to acquire PSTN and ISDN connections after September 2023, followed by the old technology being completely phased out and switched off by December 2025.

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When we think of business voice call technology, we often imagine traditional phone calls, placed by a person with hundreds of calls on their list. Advancements in voice technology, particularly driven by the cloud, have changed the way we approach such situations.

Telco migration strategy

Gateways have an important role to play in assisting in the migration from TDM solutions to IP based networks, by connecting them together with ease. Here are five reasons why you should consider using gateways as part of your migration plan.

CPaaS in healthcare

The healthcare industry is a constantly shifting marketplace, with new technologies evolving on a regular basis. However these changes tend to be behind the scenes; until the COVID-19 pandemic very little had changed in terms of how doctors and medical staff interact with patients. Now healthcare providers are playing catch up to create pandemic and futureproof communication models. For many, a CPaaS solution is their salvation.

Answering Machine Detection

Have you been scratching your head recently over how to improve the efficiency of your contact centre while still complying with regulations? Aculab has been hard at work, developing a solution for this exact problem: AI-driven Answering Machine Detection (AI-AMD) allows contact centres around the world to save time and money with ease.

Archive

The Aculab blog

News, views and industry insights from Aculab

  • Choosing The Ideal Communication Platform: Key Considerations to Optimise Your Business

    Communication Platforms as a Service have become a necessity in the current digital age; allowing businesses to obtain frictionless means of communicating effectively. However, as technology rapidly evolves, so must communications. Much of the platforms on offer today are homogenous, so choosing the best fit for your business can be difficult. In this blog, we have shared some key points and trends for to consider, so your business can amplify communications and increase operational efficiency!

     

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  • 10 questions people are asking about The Big Switch Off

    With The Big Switch Off fast approaching, people naturally have questions and concerns ahead of the shutdown. The transition from conventional networks to digital technology is unavoidable in the fast-evolving world of telecommunications. In this blog, we address ten common questions people have about the Big PSTN Switch Off, shedding light on the topic and providing clarity.

     

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  • 3 Ways Your Business Can Benefit From a Communications Platform as a Service

    Acquiring a Communications Platform as a Service has become a very common trend for a variety of businesses in recent years. Even with AI and all the technological advancements that have been achieved, the world has come to realise that exceptional customer service is at the core of running and maintaining a successful business. So, we have identified a few ways in which a CPaaS could benefit your business!

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  • The Future of Communications: React Native SDK from Aculab

    Having access to quality, and trust-worthy digital communication platforms is essential in the contemporary business world. That’s why here at Aculab, we have employed the use of React Native – integrated into the WebRTC browser interface, we provide bespoke, human-centered, voice and video communication options

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  • The Future of Finance: Unlocking the Power of Biometrics

    Biometric technology works by using unique biological characteristics to identify individuals. Through its use of sensors and algorithms, it can capture and analyse biometric data and compare it with stored data to confirm an individual’s identity.

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