Blog

Created: 15 September 2022

The healthcare industry is a constantly shifting marketplace, with new technologies evolving on a regular basis. However these changes tend to be behind the scenes; until the COVID-19 pandemic very little had changed in terms of how doctors and medical staff interact with patients. Now healthcare providers are playing catch up to create pandemic and futureproof communication models. For many, a CPaaS solution is their salvation.

Created: 24 August 2022

Have you been scratching your head recently over how to improve the efficiency of your contact centre while still complying with regulations? Aculab has been hard at work, developing a solution for this exact problem: AI-driven Answering Machine Detection (AI-AMD) allows contact centres around the world to save time and money with ease.

Reducing carbon emissions with technology

Created: 28 June 2022

As traditional communication solutions, which have a large energy footprint, fall short with sustainability, could cloud-based communications be the answer?

The fight against wildfires using telecoms

Created: 08 June 2022

Wildfires (or forest fires) are happening more and often every year. While it is true that wildfires are a natural process, the frequency and intensity that we are starting to see year-on-year across the globe is concerning. Continue reading to find out how Aculab provides mission-critical infrastructure for emergency networks, to tackle high-risk situations such as wildfires.

Created: 27 January 2022

Appointment reminders provide a crucial service in the healthcare industry, find out how Aculab Cloud can help alleviate stress and take your communication to another level.

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The Aculab blog

News, views and industry insights from Aculab

The Future of Communications: React Native SDK from Aculab

Having access to quality, and trust-worthy digital communication platforms is essential in the contemporary business world. That’s why here at Aculab, we have employed the use of React Native – integrated into the WebRTC browser interface, we provide bespoke, human-centered, voice and video communication options

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The Future of Finance: Unlocking the Power of Biometrics

Biometric technology works by using unique biological characteristics to identify individuals. Through its use of sensors and algorithms, it can capture and analyse biometric data and compare it with stored data to confirm an individual’s identity.

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The Big Switch Off Is Happening. Are You Ready?

What Exactly Is The Big Switch Off?

The Big Switch Off refers to the growing phase-out of BT’s Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN). Businesses and homeowners will no longer be able to acquire PSTN and ISDN connections after September 2023, followed by the old technology being completely phased out and switched off by December 2025.

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3 Ways Cloud Voice & Messaging Save a Business Time

When we think of business voice call technology, we often imagine traditional phone calls, placed by a person with hundreds of calls on their list. Advancements in voice technology, particularly driven by the cloud, have changed the way we approach such situations.

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5 Reasons to Use ApplianX in Your Migration Strategy

Gateways have an important role to play in assisting in the migration from TDM solutions to IP based networks, by connecting them together with ease. Here are five reasons why you should consider using gateways as part of your migration plan.

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