Bespoke programmable voice | Aculab

Aculab
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Benefits

Voice benefits

Instant communication

Reach customers on any phone – mobile or fixed line, smartphone or featurephone, browser or React Native app.

Your data is safe with us

We are HIPAA and GDPR compliant, certified to the ISO 27001 security standard, and your data is stored in-region.

Achieve fewer silent calls

Our highly accurate AI Answering Machine Detection allows you to achieve fewer silent calls and meet in-country regulations.

Manage calls per second

Our flexible management of Calls Per Second gives you guaranteed capacity and allows bursting.

Features

Choose a phone number or use WebRTC

Select phone numbers in 50 countries or use WebRTC to integrate voice calling into any web page or React Native app.

Bots and Interactive Voice Response (IVR)

Design your own voice calls with our easy to use APIs.

Create intuitive, scalable solutions

Use best-in-class technologies for speech recognition, text-to-speech and voice biometrics.

Voice features

Voice biometrics

Use Biometric authentication to verify / identify who is talking.

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Text-To-Speech and speech recognition

We support Amazon Polly TTS, with 23 languages and 47 voices, and Google Speech Recognition, with 120 languages and variants.

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AI Answering Machine Detection

With an accuracy of virtually 100%, our AI-driven AMD is a key part of an efficient, reliable voice broadcast system or outbound call centre. Our AMD is best in class, for easy regulatory compliance.

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Broadcast messaging

Aculab’s voice capabilities allow you to place personalised voice calls to thousands of recipients, quickly and reliably.

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Appointment reminders

Reduce no-shows and increase profitability with custom and timely voice reminders

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Use cases

Documentation

Walkthrough guides, application and deployment notes, datasheets, case studies and white papers.

Learn more about what you could do with Aculab Cloud.

Getting started on Aculab Cloud

Writing your first SMS application

The Aculab Cloud guide to IVR

How to create a conference service

How to use speech recognition in Aculab Cloud applications

Benefits of using voice for appointment reminder systems

Implementation services to assist with your Aculab Cloud deployment

Local clouds and data sovereignty

Aculab Cloud appointment reminder system

Aculab Cloud fax solution

Aculab Cloud message broadcast system

Aculab Cloud IVR solution

Aculab Cloud datasheet

Property management case study - VoiceScape

Appointment reminders case study - eClinicalWorks

Automated surveys case study - VirtuaTell

Voice broadcast case study - Alert Solutions

IVR case study - BeQuick Software

Mass outbound case study - Try Apt

Finance and banking case study

Accelerating innovation for healthcare applications using Aculab Cloud

Cloud contact centre white paper

Cloud ROI white paper

HIPAA and privacy white paper

Telephone-based speech analytics in the healthcare industry white paper

Installation guides, API References, and other technical documentation

Contact Aculab

+44 (0) 1908 273800 (UK)

+1 (781) 352 3550 (USA)

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