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Media File Names and Extensions
The name and path of a file saved into the account's media file storage is subject to the following restrictions:
Character restrictions
Only the following characters are allowed:
- 'a' to 'z'
- 'A' to 'Z'
- '0' to '9'
- Dot
- Underscore
- Forward Slash (Can only be used as a file path separator)
- At
- Minus
The Colon character is also allowed but its use is not recommended (The Colon character is a reserved character for the Windows file system) and may be deprecated.
Extension restrictions
For media files and message media files, a file extension must be supplied. For media files only, the extension must be either '.wav', '.wave', '.tif' or '.tiff'.
Consecutive character restrictions
A character sequence in the path or file name matching any of the following is not allowed:
- Consecutive Dot characters (..)
- Consecutive Forward Slash characters (//)
- A Forward Slash Dot Forward Slash character sequence (/./)
