Web Service Errors

Error 0402

HTTP Error code



The format of the WAV or TIFF file you're uploading is not supported by Aculab Cloud. See https://www.aculab.com/cloud/guides/sending-and-receiving-faxes for more information about which WAV formats are supported, and https://www.aculab.com/cloud/guides/sending-and-receiving-faxes/supported-fax-formats for TIFF specifications.


If using a WAV file, change the sampling rate or codec so they're suitable for use by Acualb Cloud. If using a TIFF file, re-process the image.

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