Web Service Errors

    Error Codes

    This page lists the error codes that can be returned by the webservice, click the error code for more information and potential solutions to common issues

    Error 0021

    HTTP Error code



    The request could not be decoded. This error occurs when either the request body does not match the specified content type and content encoding, or the query contains invalid characters.


    Ensure the Content-Type and Content-Encoding headers match the body encoding and that any query string escape sequences contain valid UTF-8 encoded characters.

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